Retail energy market performance update for Quarter 2, 2017-18

Retail energy market update
Release date: 
11 September 2018


Retailers are required to report a series of metrics related to the performance of the retail markets to the AER on a regular basis. These requirements, and our focus on accurate retailer performance reporting, are set out in our recently released Guidance Note.

In 2018 AGL advised us of significant errors with the information it had provided, impacting on many reporting metrics over the financial year 2017-18. While AGL has resubmitted a complete data set for 2017-18, it has indicated that previous years’ data may still be inaccurate. This should be taken into account when drawing trends in jurisdictions where AGL is active.

The quarterly 2017-18 data has been published in the Quarter 1 2018-19 report and accompanying data file. If you should require any specific retail performance data, please do not hesitate to contact the team at