Ensuring energy consumers are better off, now and in the future

Compare your energy plan

Find the energy deal that is right for you

Latest news

View all

Energy yearbook highlights market evolution as transition progresses

The AER today released the State of the energy market 2025 report which provides a comprehensive review of the year that was across Australia’s energy markets.

News releases

AER reports on Q2 2025 high electricity price events

The wholesale 30-minute energy prices exceeded $5,000 per MWh 66 times. Prices in two consecutive 30-minute FCAS exceeded $5,000 per MW 10 times.

Communications

AER releases PASA Compliance Bulletin and Checklist

We've updated our guidance for electricity market participants on critical Projected Assessment of System Adequacy (PASA) obligations after recent rule changes.

Communications

Open Consultations

Our community consultations run across a wide range of topics, and we welcome your input into the work that we do. Engage with us and have your say on our projects that are currently open for consultation.

View all

The Trustee for Energy Bay Victor Fund - Riverside Plaza application for individual retail exemption

On 29 August 2025, the AER accepted an application from The Trustee for Energy Bay Victor Fund for an individual exemption.

Retail exemptions

Open

Ausgrid Community Power Network trial waiver application

Ausgrid’s proposal is the first trial application under the policy-led sandboxing approach launched by the AER in February 2025.

Energy Innovation Toolkit

Open

Commencement date

12 May 2025

Accepting submissions

Consumer matters

Distribution

Retail

NSW

Energy Trade Pty Ltd – Application for electricity retailer authorisation

On 4 August 2025, the AER published an application from Energy Trade Pty Ltd (Energy Locals Urban) for an electricity retailer authorisation

Authorisation

Open

Commencement date

4 August 2025

Accepting submissions

ACT

NSW

QLD

TAS

Looking for something specific?
Find it here.

Quick links for consumers

Learn more about how to navigate the energy market as a consumer, including price comparison services and knowing your rights.

A photo of a woman looking over her shoulder as she giver her young son a piggy back in the garden.

Navigate the energy market

As an energy consumer, learn more about navigating the energy market and the services and resources available.

A row of cabins in a caravan holiday park with the sun setting in the background

Embedded networks customers

Live in an apartment block? Or maybe own a business in a shopping centre? Learn more about your rights as a customer in an embedded network.

A person’s hand is holding a telephone headset, about to make a phone call.

Make a complaint

Learn more about the number of steps you can take if you are having a problem with your energy service, retailer or distributor.

A group of people taking part in a focus group discussion.

Have your say on energy matters

Everyone is a consumer of Australia’s energy system which is why it is vital we gain your insights to help shape its future. Find out how you can contribute.