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MLO Register - January 2026

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Schedule 2 - Quarter 2 2024–25 retail performance data

Customer numbers, switching, contracts, meter installations, tariffs
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Schedule 3 - Quarter 2 2024–25 retail performance data

Complaints, debt (excludes hardship customers), Centrepay, missed pay on time discounts, credit collections, payment plans, concessions, disconnections
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Schedule 4 - Quarter 2 2024–25 retail performance data

Hardship customer numbers, hardship debt, hardship concessions, hardship payments, hardship program information, hardship assistance offered, hardship disconnections, hardship reconnections
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Draft Network Exemptions Guideline (version 7)

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Draft Retail Exempt Selling Guideline (version 7)

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Draft Exempt seller family violence policy template

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