AER

We've set out the key responsibilities under National Energy Retail Rules and our compliance expectations of retailers to customers affected by family violence.

Accelerating access, deployment and orchestration of distributed energy resources through the regulatory sandbox.

Complaints, debt (excludes hardship customers), Centrepay, missed pay on time discounts, credit collections, payment plans, concessions, disconnections

Hardship customer numbers, hardship debt, hardship concessions, hardship payments, hardship program information, hardship assistance offered, hardship disconnections, hardship reconnections