AER seeks submissions on revised Stakeholder Engagement Framework

The Australian Energy Regulator today published its draft revised Stakeholder Engagement Framework for consultation.

Effective and meaningful engagement with stakeholders across all our functions is essential to fulfilling our role. It helps us to make better decisions, enhances the transparency and predictability of our regulatory activities and processes and builds stakeholders' trust and confidence in the regulatory regime. 

This revised Framework sets out the principles that guide our public engagement with consumers, energy businesses and other stakeholders affected by our activities. It provides a structure that allows stakeholders’ needs and interests to be consistently, transparently and meaningfully considered in our activities.

We released our first Stakeholder Engagement Framework in October 2013 and started a review of it late last year. Since then we have had significant input from a range of stakeholders.
In the consultation paper, we explain how this input has influenced the draft revised Framework and our proposed steps to implement it.

Invitation for submissions

We invite interested parties to make submissions on the draft Revised Stakeholder Engagement Framework by 5pm Friday 28 July 2017.

Submissions can be emailed to

Alternatively, written submissions can also be mailed to:

Stakeholder Engagement Framework Review
Australian Energy Regulator
GPO Box 520
Melbourne VIC 3001

Or please contact us at to set up a time to discuss your views,

We are committed to continually improving the quality of our engagement.
The feedback that we receive in response to this consultation paper will be used to inform our final revised Stakeholder Engagement Framework, which we expect to publish by September 2017.

Issued date: 
26 June 2017
AER reference: 
AC 84/17
General enquiries - Stakeholder Engagement Framework review (02) 6243 1329