CEPA’s final evaluation of New Reg trial released

The Australian Energy Regulator (AER) today published Cambridge Economic Policy Associates (CEPA)’s final evaluation of AusNet Services trial of New Reg.

New Reg is a collaboration between the AER, Energy Consumers Australia (ECA), and Energy Networks Australia (ENA) to explore ways to deliver better outcomes for consumers through network consumer engagement and regulatory innovation.

The goal of this initiative is to ensure that customer preferences drive energy network business proposals and regulatory outcomes. A New Reg trial was conducted by AusNet Services, where it negotiated elements of its recent electricity distribution regulatory proposal with a Customer Forum.

The AER engaged CEPA to conduct an independent evaluation of AusNet Services' trial of New Reg. CEPA’s final evaluation considers the trial from start to finish and provides insights that may improve future network engagement with consumers.

Online forum

The AER, ECA and ENA will host a joint, online forum on CEPA’s evaluation of the New Reg trial on 3-5 pm (AEST) Monday, 16 August 2021. At this forum CEPA will present their findings and we will reflect on how the trial may inform future reset processes.

We invite all interested stakeholders to attend the forum. Registrations will close at 5 pm on Tuesday 10 August 2021. To register to attend the forum please email: RegulatoryInnovation@aer.gov.au.

Issued date: 
2 August 2021
AER reference: 
AC 125/21
General enquiries - Regulatory Innovation RegulatoryInnovation@aer.gov.au