Retailer of Last Resort scheme issues papers

Under the proposed National Energy Retail Law, the AER is responsible for implementing the national Retailer of Last Resort (RoLR) scheme. The AER has today published two issues papers regarding this scheme, including on RoLR registration and appointment and RoLR plans. These papers are available at the AER's website.

The RoLR registration and appointment issues paper sets out the AER’s proposed approach for registering and appointing retailers as either default RoLRs or additional RoLRs.

The RoLR plan issues paper considers the AER’s development of RoLR event communication processes to be followed by the appointed RoLRs, the failed retailer, customers, the AER, AEMO, distributors and government. This includes the selection of RoLR plan participants, the conduct of RoLR exercises and the development of communication arrangements during a RoLR event.

The AER invites written submissions on these issues papers. Submissions should be sent to by 22 December 2010.

The AER will hold a stakeholder forum on Wednesday 1 December 2010 from 2pm to 5pm (AEDST) to discuss these issues papers and the AER’s discussion paper on RoLR cost recovery. AER staff will be located in Melbourne for this forum, but there will be video conference links to all capital cities in participating jurisdictions. To register your participation at the forum, please send an email to by 29 November 2010, indicating the city in which you will attend. The subject of the email should state "Registration for RoLR scheme forum: attention Dominique Chivers". Registration for the forum is essential as spaces are limited. Stakeholders are asked to nominate no more than one participant each.

Issued date: 
19 November 2010
AER reference: 
AC 344/10