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ACCC_AER joint compliance bulletin_ Electricity Retail Code v2_1

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Compliance bulletin - Electricity Retail Code changes

AER and ACCC release joint compliance bulletin informing electricity retailers of new Electricity Retail Code obligations, effective 1 July 2026.
Compliance reports
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Retail

Compliance bulletin - Electricity Retail Code changes

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The AER and Australian Competition and Consumer Commission (ACCC) have published a joint compliance bulletin to help electricity retailers understand and comply with certain obligations following changes to the Electricity Retail Code.

This compliance bulletin was first published in April 2026 and updated in May 2026 to reflect the AER’s final DMO 8 determination and to include information on communicating prices for small business tariffs with controlled load and the application of the amended Electricity Retail Code to embedded network customers.