The Australian Energy Regulator (AER) and Australian Competition and Consumer Commission (ACCC) have published a joint compliance bulletin to help electricity retailers understand and comply with certain obligations following recent changes to the Electricity Retail Code.
The joint compliance bulletin outlines our expectations about how retailers will comply with new obligations set out in sections 12, 13 and 18 of the amended Electricity Retail Code. In addition, it outlines our compliance approaches up to, and after, the new obligations taking effect on 1 July 2026.
The compliance bulletin was first published in April 2026 and updated in May 2026 to reflect the AER’s final DMO 8 determination and to include information on communicating prices for small business tariffs with controlled load and the application of the amended Electricity Retail Code to embedded network customers.