Overview

Type
Sector
Electricity
Gas
Segment
Retail
Region
Australian Capital Territory
New South Wales
Queensland
South Australia
Tasmania
Status
Open
Date initiated
Effective date
Categories
Retail market performance reporting and guidelines

The AER is reviewing its Retail performance reporting procedures and guidelines (the Guidelines), which set out the manner and form in which energy retailers must provide performance data to the AER.

Improvements to the Guidelines should better enable us to collect data we require to effectively monitor retail market outcomes without imposing unnecessary costs on retailers. A sound and timely understanding of retail market outcomes will help inform policy work and target our compliance and enforcement priorities.

We aim to complete our review of the retail guidelines by January 2024, with an implementation date of 1 July 2024.

On 10 July 2023, we published an issues paper to seek stakeholder input on how we can improve the Guidelines; submissions are invited by 7 August 2023.