Overview

Indicative timetable

Indicative dates for key milestones in the decision making process
Milestone Date*
Consultation Paper published 19 October 2018
VCR Consultative Committee established October 2018
Submissions due on Consultation Paper 16 November 2018
VCR Consultative Committee meeting #1 28 November 2018
Public forum - Sydney 5 December 2018
Public forum - Melbourne 6 December 2018
Presentation to Customer Consultative Group (CCG) 11 December 2018
Further stakeholder submissions in response to consultation paper and key issues raised at public forum and CCG 20 December 2018
All day workshop with MEI, KPMG/Insync on VCR methodology 17 January 2019
VCR Consultative Committee meeting #2 – VCR methodology and survey design 7 February 2019
VCR HILP sub-Committee meeting #1 – how to determine HILP VCR 14 March 2019
Publish Consultation update paper on methodology 18 April 2019
Commence Pilot End April to 24 May 2019
Submissions to Consultation update 24 May 2019
Insync report on pilot survey results June 2019
VCR Consultative Committee meeting #3 to discuss draft pilot survey results 13 June 2019
VCR Consultative Committee meeting #4 further discussion of pilot survey results 25 July 2019
VCR Consultative Committee meeting #5 discussion of draft decision methodology 29 August 2019
Conduct main survey and analyse results September/October 2019
Draft decision methodology 18 September 2019
Insync main survey draft report End October 2019
Submissions to draft decision  18 October 2019
Publish Final Decision Methodology (including HILP) November 2019

*Please note this timeline is subject to change.

Consultation paper

On 19 October 2018 the AER released its consultation paper on VCR. Our consultation paper is designed to canvass stakeholder views on a number of matters including:

  • different methodologies to determine VCR values
  • current and future uses of VCR
  • how stakeholders currently use VCR
  • how we should approach trade-offs between cost, complexity and accuracy.

AER - Values of Customer Reliability Review - Consultation paper - October 2018

Authors
AER
Content type
Document

AEMC - Fact sheet: What is reliability? - March 2017

Authors
Australian Energy Market Commission (AEMC)
Content type
Document

Submissions

-

Submissions on our consultation paper closed on 20 December 2018.

AEMO - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
Australian Energy Market Operator (AEMO)
Content type
Document

Ausgrid - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
Ausgrid
Content type
Document

AusNet Services - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
AusNet Services
Content type
Document

Australian Energy Council - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
Australian Energy Council (AEC)
Content type
Document

Business SA - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
Business SA
Content type
Document

CitiPower, Powercor, United Energy - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
Powercor Australia
United Energy Distribution
CitiPower
Content type
Document

Endeavour Energy - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
Endeavour Energy
Content type
Document

Energy Network Australia - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
Energy Networks Australia (ENA)
Content type
Document

Energy Queensland - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
Energy Queensland Limited (EQL)
Content type
Document

EUAA - Submission to AER Values of Reliability Consultation Paper - November 2018

Authors
Energy Users Association of Australia (EUAA)
Content type
Document

EvoEnergy - Submission to AER Values of Reliability Consultation Paper - November 2018

Authors
Evoenergy
Content type
Document

IPART - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
Independent Pricing and Regulatory Tribunal (IPART)
Content type
Document

Meridian Powershop - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
Meridian Energy Australia
Powershop Australia Pty Ltd
Content type
Document

MEU - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
Major Energy Users Inc (MEU)
Content type
Document

Origin - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
Origin Energy
Content type
Document

S&C Electric - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
S&C Electric
Content type
Document

SAPN - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
SA Power Networks
Content type
Document

TransGrid - Submission to AER Values of Customer Reliability Consultation Paper - November 2018

Authors
Transgrid
Content type
Document

Stakeholder forum

-

We held public forums in Sydney and Melbourne to discuss our consultation paper.

AER - AER Values of Customer Reliability - Public forum agenda - 5 December 2018

Authors
AER
Content type
Document

AER - AER Values of Customer Reliability - Public forum agenda - 6 December 2018

Authors
AER
Content type
Document

AEMO - AER Values of Customer Reliability - Public forum presentation - December 2018

Authors
Australian Energy Market Operator (AEMO)
Content type
Document

AER - AER Values of Customer Reliability - Public forum presentation - 5 & 6 December 2018

Authors
AER
Content type
Document

EUAA - AER Values of Customer Reliability - Public forum presentation - 5 & 6 December 2018

Authors
Energy Users Association of Australia (EUAA)
Content type
Document

ENA - AER Values of Customer Reliability - Public forum presentation - 5 & 6 December 2018

Authors
Energy Networks Australia (ENA)
Content type
Document

ECA - AER Values of Customer Reliability - Public forum presentation - 5 December 2018

Authors
Energy Consumers Australia (ECA)
Content type
Document

ECA - AER Values of Customer Reliability - Public forum presentation - 6 December 2018

Authors
Energy Consumers Australia (ECA)
Content type
Document

Submissions - Further consultation

Following our public forums in Sydney and Melbourne we extended the submission period on our consultation paper.

ENA - Further submission to AER Values of Customer Reliability Consultation Paper - 21 December 2018

Authors
Energy Networks Australia (ENA)
Content type
Document

EUAA - Further submission to AER Values of Customer Reliability Consultation Paper - 17 December 2018

Authors
Energy Users Association of Australia (EUAA)
Content type
Document

Origin - Further submission to AER Values of Customer Reliability Consultation Paper - 20 December 2018

Authors
Origin Energy
Content type
Document

PIAC - Further submission to AER Values of Customer Reliability Consultation Paper - 21 December 2018

Authors
Public Interest Advocacy Centre (PIAC)
Content type
Document

S&C Electric - Further submission to AER Values of Customer Reliability Consultation Paper - 20 December 2018

Authors
S&C Electric
Content type
Document

TasNetworks - Further submission to AER Values of Customer Reliability Consultation Paper - 20 December 2018

Authors
TasNetworks
Content type
Document

TransGrid - Further submission to AER Values of Customer Reliability Consultation Paper - 20 December 2018

Authors
Transgrid
Content type
Document

Consultation paper - Update

On 18 April 2019 we released our Consultation Update paper on VCR, which informs stakeholders of our progress and thinking to date. The Consultation update paper provides a summary of the submissions we received in response to our Consultation Paper and Public Forums. It also sets out our initial positions on existing approaches to measuring VCRs, our proposed methodology, and survey design for estimation of standard outages.

AER - Values of Customer Reliability - Consultation Update Paper - 18 April 2019

Authors
AER
Content type
Document

Submissions - Invitation for views and feedback

-

Given the Consultation Update paper is not a formal consultation document we did not request formal responses. However, we welcomed any views and feedback interested parties wished to provide.

Energy Network Australia - Submission to AER VCR Consultation update paper - 24 May 2019

Authors
Energy Networks Australia (ENA)
Content type
Document

EnergyAustralia -Submission to VCR Consultation update paper - 24 May 2019

Authors
Energy Australia
Content type
Document

Evoenergy - Submission to VCR Consultation update paper - 24 May 2019

Authors
Evoenergy
Content type
Document

ECA - Submission to the AER VCR Consultation update paper - 24 May 2019

Authors
Energy Consumers Australia (ECA)
Content type
Document

ECA - Submission to the AER VCR Consultation update paper - Appendix 1 - 24 May 2019

Authors
Energeia
Content type
Document

ECA - Submission to the AER VCR Consultation update paper - Consultant report: Getting the Value of Customer Reliability Right - March 2019

Authors
Energeia
Content type
Document