Final decision
Back to topOn 21 July the AER released its final Customer Service Incentive Scheme. The scheme and an explanatory statement for the scheme are below.
| Documents (2) | Author |
|---|---|
| AER - Customer Service Incentive Scheme explanatory statement - July 2020 ( PDF 383.25 KB ) | AER |
| AER - Final Customer Service Incentive Scheme - July 2020 ( PDF 431.22 KB ) | AER |