Service standards guidelines

Date initiated: 
28 March 2002
Date completed: 
12 November 2003
Effective date: 
12 November 2003


On 1 July 2005 the AER assumed the Australian Competition and Consumer Commission's (ACCC) responsibilities for the regulation of transmission revenues in the National Electricity Market. Under clause 6.2.4 of the National Electricity Rules, the regulator may establish services standards for electricity transmission network service providers. The service standards guidelines outline the regulatory framework through which service standards measures are applied to transmission network service providers.