Compliance procedures and guidelines and Statement of approach - July 2011

Initiation31 May 2010

Issues paper - AER approach to retail compliance with the National Energy Retail Law, Rules and Regulations

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The  AER published an issues paper on its proposed approach to compliance with the National Energy Retail Law, Rules and Regulations. The issues paper represented the AER's preliminary consultation on its proposed approach to compliance and enforcement under the Law.

Documents (1) Author
AER Issues paper- approach to compliance with the National Energy Retail Law Rules and Regulations - May 2012 ( PDF 179.91 KB ) AER

Submissions - to May 2010 Issues paper

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Submissions closed on 12 July 2010.

Documents (14) Author
ActewAGL submission - Approach to compliance and enforcement with the national energy retail law, rules and regulations issues paper - 31 May 2010 ( PDF 77.72 KB ) ActewAGL
AGL submission - Approach to compliance with the national energy retail law, rules and regulations issues paper - 31 May 2010 ( PDF 3.86 MB ) AGL
Australian Power and Gas submission - Approach to compliance with the national energy retail law, rules and regulations issues paper - 31 May 2010 ( PDF 205.38 KB ) Australian Power and Gas Pty Limited
Consumer Action Law Centre submission - Approach to compliance with the national energy retail law, rules and regulations issues paper - 31 May 2010 ( PDF 118.33 KB ) Consumer Action Law Centre (CALC)
Consumer Utilities Advocacy Centre submission - Approach to compliance with the national energy retail law, rules and regulations issues paper - 31 May 2010 ( PDF 209.72 KB ) Consumer Utilities Advocacy Centre (CUAC)
Energy Retailers Association of Australia submission - Approach to compliance with the national energy retail law, rules and regulations issues paper - 31 May 2010 ( PDF 530.29 KB ) Energy Retailers Association of Australia (ERAA)
Energy and Water Ombudsman of NSW submission - Approach to compliance with the national energy retail law, rules and regulations issues paper - 31 May 2010 ( PDF 219.66 KB ) Energy and Water Ombudsman of NSW (EWON)
Jemena submission - Approach to compliance with the national energy retail law, rules and regulations issues paper - 31 May 2010 ( PDF 19.1 KB ) Jemena
Lumo Energy submission - Approach to compliance with the national energy retail law, rules and regulations issues paper - 31 May 2010 ( PDF 58.49 KB ) Lumo Energy
Origin Energy submission - Approach to compliance with the national energy retail law, rules and regulations issues paper - 31 May 2011 ( PDF 55.33 KB ) Origin Energy
Powercor and Citipower submission on Approach to compliance with the national energy retail law, rules and regulations issues paper - 31 May 2010 ( PDF 302.33 KB ) CitiPower, Powercor Australia
Public Interest Adovcacy Centre submission - Approach to compliance with the national energy retail law, rules and regulations issues paper - 31 May 2010 ( PDF 134.17 KB ) Public Interest Advocacy Centre (PIAC)
Queensland Council of Social Service submission - Approach to compliance with the national energy retail law, rules and regulations issues paper - 31 May 2010 ( PDF 229.54 KB ) Queensland Council of Social Service Inc (QCOSS)
TRUenergy submission - Approach to compliance and enforcement with the national energy retail law, rules and regulations issues paper - 31 May 2010 ( PDF 28.57 KB ) TRUenergy
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Stakeholder forum

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The AER held a stakeholder forum on 4 August 2010.