The AER published its Draft Decision on its proposed approach to compliance and enforcement under the National Energy Customer Framework on 2 December 2010. The Draft Decision was accompanied by a Draft Statement of Approach and Draft Compliance Procedures and Guidelines.
Draft decision - Draft Statement of Approach and Draft Compliance Procedures and Guidelines - December 2010
AER draft decision - approach to compliance with the National Energy Retail Law, Rules and Regulations - December 2010
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Draft Statement of approach: compliance with the National Energy Retail Law, Rules and Regulations - December 2010
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Draft AER Compliance procedures and guidelines: National Energy Retail Law, Rules and Regulations
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Submissions - to December 2010 draft decision
Submissions closed 11 February 2011.
AGL submission - Draft compliance papers - December 2010
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APA Group submission - Draft compliance papers - December 2010
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Citipower and Powercor submission - Draft compliance papers - December 2010
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Consumer Utilities Advocacy Centre - Draft compliance papers - December 2010
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Envestra submission - Draft compliance papers - December 2010
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Energy and Water Ombudsman of NSW submission - Draft compliance papers - December 2010
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Energy and Water Ombudsman of Victoria submission - Draft compliance papers - December 2010
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Jemena submission - Draft compliance papers - December 2010
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Origin Energy submission - Draft compliance papers - December 2010
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Simply Energy submission - Draft compliance papers - December 2010
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TRUenergy submission - Draft compliance papers - December 2010
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United Energy Distribution and Multinet submission - Draft compliance papers - December 2010
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Notice of draft instrument - Draft Compliance Procedures and Guidelines and Draft Statement of Approach - March 2011
Notice of draft instrument - AER compliance procedures and guidelines - March 2011
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Draft AER Compliance procedures and guidelines: National Energy Retail Law, Rules and Regulations - March 2011
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Draft Statement of approach: compliance with the National Energy Retail Law, Rules and Regulations - March 2011
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Submissions - to March 2011 Draft Compliance Procedures and Guidelines and Draft Statement of Approach
Submissions closed on 6 May 2011
AGL submission - Draft instrument compliance with the national energy retail law, rules
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Citipower and Powercor submission on Draft instrument compliance with the national energy retail law, rules and regulations - March 2011
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Consumer Utilities Advocacy Centre submission - Draft instrument compliance with the national energy retail law, rules and regulations - March 2011
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Energex submission - Draft instrument compliance with the national energy retail law, rules and regulations - March 2011
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Ergon Energy submisson - Draft instrument compliance with the national energy retail law, rules and regulations part 1 of 2 - March 2011
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Ergon Energy submission - Draft instruments compliance with the national energy retail law, rules and regulations part 2 of 2 - March 2011
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Energy and Water Ombudsman of Victoria submission - Draft instrument compliance with the national energy retail law, rules and regulations - March 2011
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ETSA Utilities submission - Draft instrument compliance and enforcement with the national energy retail law, rules and regulations - December 2010
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Jemena submission - Draft instrument compliance with the national energy retail law, rules and regulations
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SP AusNet submission - Draft instrument compliance with the national energy retail law, rules and regulations - March 2011
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United Energy Multinet submission - Draft instrument compliance and enforcement with the national energy retail law, rules and regulations - March 2011
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