AER Sustainable Payment Plans framework Draft v0.3 - 8 January 2016

On 28 January 2016, the AER held a national forum for interested stakeholders to discuss revisions to the proposed Draft Framework made following discussions with stakeholders during November and December 2015. Attendees included large, medium and small energy retailers, financial counsellors, consumer advocates, Ombudsmen and other interested organisations.

A summary of the key issues discussed at the meeting can be downloaded below.