On 10 June, the AER decided to grant a waiver to Ergon Energy from clauses 4.2.1(a), 4.2.2(a) and 4.2.3(a)i of the guideline to allow the Mareeba and Charters Towers depots to continue being classified as regional offices on the condition that it only applies to the provision of the following services:

• contestable metering services, including installation, testing, faults and repairs, and
• pole installation, replacement and repairs on customer property.

Granting this waiver for the requested duration up to 30 June 2045 is in the long-term interest of customers given the relatively low risk and high benefit of Ergon Energy’s participation in delivering contestable services from the Mareeba and Charters Towers depots in line with this condition. 

This waiver will expire on 30 June 2045, unless varied or revoked sooner.