On 27 March 2026,  Evoenergy submitted an application to waive obligations under clause 3.1(b) of the Ring-fencing guideline (electricity distribution) to allow them to continue to provide other services to a large customer from 22 May 2026 to 30 November 2026. These other services include separation of protection and control assets across the network boundary at the customer site.  

A previous waiver granted on 22 May 2024, prevented Evoenergy being in breach for provision of other services until 22 May 2026, while it undertook a court enforceable undertaking. During this period, Evoenergy has completed the work needed to allow customer appointed electrical operating authority (EOA) to provide these services. However, the customer who is now responsible for organising these services for the site has advised that the new EOA will be unable to complete handover from Evoenergy by 22 May 2026.