Overview

Initiation
Draft decision
Final decision

Consultation paper

On 11 March 2016, we released our draft Sustainable Payment Plans Framework for consultation.

AER Sustainable Payment Plans Framework v0.4 - consultation draft - 11 March 2016
DOCX (111.71KB) View details

Authors
AER
Document

AER Sustainable Payment Plans Framework - Consultation document - 11 March 2016
DOCX (238.99KB) View details

Authors
AER
Document

Submissions

-

Submissions closed on Wednesday, 13 April 2016.

ActewAGL submission to Sustainable Payment Plans Framework - 13 April 2016
PDF (748.02KB) View details

Authors
ActewAGL Retail
Document

AGL submission to Sustainable Payment Plans Framework - 14 April 2016
PDF (135.58KB) View details

Authors
AGL Energy Limited
Document

Australian Energy Council submission to Sustainable Payment Plans Framework - 15 April 2016
PDF (136.65KB) View details

Authors
Australian Energy Council (AEC)
Document

CALC submission to Sustainable Payment Plans Framework - 15 April 2016
PDF (66.38KB) View details

Authors
Consumer Action Law Centre (CALC)
Document

CUAC submission to Sustainable Payment Plans Framework - 30 March 2016
PDF (94.88KB) View details

Authors
Consumer Utilities Advocacy Centre (CUAC)
Document

EA submission to Sustainable Payment Plans Framework - 13 April 2016
PDF (85.01KB) View details

Authors
EnergyAustralia
Document

ECC submission to Sustainable Payment Plans Framework - 12 April 2016
PDF (103.84KB) View details

Authors
Ethnic Communities' Council of NSW Inc (ECC NSW)
Document

EEQ submission to Sustainable Payment Plans Framework - 13 April 2016
PDF (1.76MB) View details

Authors
Ergon Energy Queensland Pty Ltd
Document

ERM Power submission to Sustainable Payment Plans Framework - 13 April 2016
PDF (254.39KB) View details

Authors
ERM Power Retail Pty Ltd
Document

EWON submission to Sustainable Payment Plans Framework - 11 April 2016
PDF (398.31KB) View details

Authors
Energy and Water Ombudsman of NSW (EWON)
Document

EWOV submission to Sustainable Payment Plans Framework - 7 April 2016
PDF (826.38KB) View details

Authors
Energy and Water Ombudsman of Victoria (EWOV)
Document

Financial Rights submission to Sustainable Payment Plans Framework - 12 April 2016
PDF (194.7KB) View details

Authors
Financial Rights Legal Centre
Document

Kildonan submission to Sustainable Payment Plans Framework - 13 April 2016
PDF (295.43KB) View details

Authors
Kildonan UnitingCare
Document

Momentum submission to Sustainable Payment Plans Framework - 15 April 2016
PDF (942.47KB) View details

Authors
Momentum Energy
Document

Northern Rivers submission to Sustainable Payment Plans Framework - 15 April 2016
PDF (87.84KB) View details

Authors
Northern Rivers Community Legal Centre
Document

Origin submission to Sustainable Payment Plans Framework - 15 April 2016
PDF (1.18MB) View details

Authors
Origin Energy
Document

PIAC submission to Sustainable Payment Plans Framework - 13 April 2016
PDF (1.06MB) View details

Authors
Public Interest Advocacy Centre (PIAC)
Document

Powershop submission to Sustainable Payment Plans Framework - 11 April 2016
PDF (1.26MB) View details

Authors
Powershop Australia Pty Ltd
Document

Red - Lumo submission to Sustainable Payment Plans Framework - 13 April 2016
PDF (316.14KB) View details

Authors
Red Energy
Lumo Energy
Document

SAFCA submission to Sustainable Payment Plans Framework - 14 April 2016
DOCX (40.33KB) View details

Authors
South Australian Financial Counsellors Association (SAFCA)
Document

Consultation

On 26 April 2015, the AER released a further document inviting feedback on additional issues relating to the draft framework.

AER Sustainable Payment Plans Framework - Issues for additional consultation - 26 April 2016
DOCX (210.4KB) View details

Authors
AER
Document

Submissions

-

Submissions closed on 3 May 2016.

EEQ submission to further targeted consultation on draft framework - 3 May 2016
PDF (55.84KB) View details

Authors
Ergon Energy Queensland Pty Ltd
Document

EWON submission to further targeted consultation on draft framework - 29 April 2016
PDF (429.22KB) View details

Authors
Energy and Water Ombudsman of NSW (EWON)
Document

Financial Rights submission to further targeted consultation on draft framework - 3 May 2016
PDF (133.87KB) View details

Authors
Financial Rights Legal Centre
Document

Origin submission to further targeted consultation on draft framework - 3 May 2016
PDF (329.38KB) View details

Authors
Origin Energy
Document

Powershop submission to further targeted consultation on draft framework - 3 May 2016
PDF (441.53KB) View details

Authors
Powershop Australia Pty Ltd
Document

Red - Lumo submission to further targeted consultation on draft framework - 3 May 2016
PDF (352.23KB) View details

Authors
Red Energy
Lumo Energy
Document

Simply Energy submission to further targeted consultation on draft framework - 5 May 2016
PDF (437.2KB) View details

Authors
Simply Energy
Document