Results
400 result(s), displaying 385 to 396
Customer Engagement Toolkit
The customer engagement toolkit provides guidance, support and resources to energy businesses to identify and support consumers experiencing vulnerability.
Type
Guidelines
Status
Current
Valuing emissions reduction final guidance - May 2024
Our guidance on applying a value of emissions reduction.
Type
Guidelines
Status
Current
Guidance on the efficient management of system strength framework
The AER has developed guidance intended to help System Strength Service Providers navigate the Efficient management of system strength on the power system rule.
Type
Reviews
Status
Current
Review of the AER exemptions framework for embedded networks
In November 2023, the AER commenced its Review of the AER exemptions framework for embedded networks.
Type
Reviews
Status
Current
Market Monitoring Information Order – Electricity Order – MMIO-ELEC-2025-01
The draft Order follows the publishing of our Wholesale Market Monitoring and Reporting Guideline.
Type
Instruments
Status
Revoked
Market Monitoring Information Order – Gas Order – MMIO-GAS-2025-01
The draft Order follows the publishing of our Wholesale Market Monitoring and Reporting Guideline, which sets out our general approach to our expanded functions
Type
Instruments
Status
Revoked
2025 review of network performance reporting for regulated electricity and gas networks
Stakeholder views on the effectiveness and timing of our network performance reporting.
Type
Reviews
Status
Current
Values of Customer Reliability 2024
VCR play an important role in the identifying the right level of reliability investment, ensuring customers pay no more than necessary for reliable energy.
Type
Reviews
Status
Current
Review of payment difficulty protections in the National Energy Customer Framework
We have now completed our Review of payment difficulty protections in the National Energy Customer Framework.
Type
Reviews
Status
Historical
Network alternative support payment guideline
The Guideline assists TNSPs to understand the eligibility criteria and thresholds they must meet to apply for network alternative support payment pass throughs.
Type
Reviews
Status
Open
Retail guidelines review
We are reviewing the Benefit Change Notice Guidelines, Better Bills Guideline, Customer Hardship Policy Guideline and Retail Pricing Information Guidelines.
Type
Reviews
Status
Open
Review of the Non-disclosure Guideline – Electricity Infrastructure Investment Act 2020 (NSW)
Have your say on our draft guideline on how we assess non-disclosure claims under the NSW Electricity Infrastructure Investment Act.
Type
Reviews
Status
Open