On 18 December 2025 the AER published the adjusted Values of Customer Reliability (VCR).
The adjusted values reflect the year to October 2025 Consumer Price Index (CPI) increase of 3.81%.
The AER is required to annually adjust its Values of Customer Reliability by the rate of inflation.
This ensures the real values of VCR are maintained between VCR reviews. The annual adjustment mechanism is based on the latest year to date Consumer Price Index (CPI) as set out in the 2024 VCR Statement of methodology.
Network businesses, market operators and regulators that are required to apply the VCR should the most appropriate and up to date VCR.
The AER will continue to adjust the VCR each year with reference to the CPI in accordance with the methodology. The methodology for the VCR must be reviewed by December 2029.