Overview

Initiation
Draft decision
Final decision
Update

Draft guideline

On 1 July 2013, the AER released its Draft Consumer Engagement Guideline for Network Service Providers. This is accompanied by an Explanatory Statement.

AER Draft consumer engagement guideline for network service providers - July 2013 View details

AER - Draft consumer engagement guideline for network service providers - July 2013_2.pdf
PDF (289.61KB)
AER - Draft consumer engagement guideline for network service providers - July 2013_1.doc
DOC (302KB)
Authors
AER
Document

AER Explanatory statement to draft consumer engagement guideline for network service providers - July 2013 View details

AER - Explanantory statement to Draft consumer engagement guideline for network service providers - July 2013.pdf
PDF (496.16KB)
AER - Explanantory statement to Draft consumer engagement guideline for network service providers - July 2013.doc
DOC (1.37MB)
Authors
AER
Document

AER factsheet - Draft consumer engagement guideline for network service providers - July 2013 View details

AER Better Regulation factsheet - Draft consumer engagement guideline for network service providers - July 2013_7.pdf
PDF (243.81KB)
AER Better Regulation factsheet - Draft consumer engagement guideline for network service providers - July 2013_4.docx
DOCX (84.77KB)
Authors
AER
Document

Submissions

Submission closed on 16 August 2013.

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