Overview

Draft

On 15 March 2024 the AER published its Draft Compliance Procedures and Guidelines for consultation.

AER - Draft - (Retail Law) Compliance Procedures and Guidelines (clean)

Authors
AER
Content type
Document

AER - Draft - (Retail Law) Compliance Procedures and Guidelines (marked up)

Authors
AER
Content type
Document

AER - Draft - Explanatory statement - (Retail Law) Compliance Procedures and Guidelines

Authors
AER
Content type
Document

Submissions

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We invited interested parties to make submissions on the Draft Compliance procedures and guidelines (Guidelines). Consultation closed on 19 April 2024 and we received 14 submissions.

The submissions we received are viewable below.

Compliance Quarter - Submission - Compliance Procedures and Guidelines - Draft Guidelines

Authors
Compliance Quarter
Content type
Document

AGL - Submission - Compliance Procedures and Guidelines - Draft Guidelines

Authors
AGL
Content type
Document

Alinta Energy - Submission - Compliance Procedures and Guidelines - Draft Guidelines

Authors
Alinta Energy
Content type
Document

Ausgrid - Submission - Compliance Procedures and Guidelines - Draft Guidelines

Authors
Ausgrid
Content type
Document

Energy Locals - Submission - Compliance Procedures and Guidelines - Draft Guidelines

Authors
Energy Locals
Content type
Document

Energy Queensland - Submission - Compliance Procedures and Guidelines - Draft Guidelines

Authors
Energy Queensland
Content type
Document

EnergyAustralia - Submission - Compliance Procedures and Guidelines - Draft Guidelines

Authors
Energy Australia
Content type
Document

Essential Energy - Submission - Compliance Procedures and Guidelines - Draft Guidelines

Authors
Essential Energy
Content type
Document

Evoenergy - Submission - Compliance Procedures and Guidelines - Draft Guidelines

Authors
Evoenergy
Content type
Document

Joint Submission - Compliance Procedures and Guidelines - Draft Guidelines

Authors
Energy & Water Ombudsman of Queensland (EWOQ); Energy & Water Ombudsman NSW (EWON); Energy & Water Ombudsman SA (EWOSA)
Content type
Document

Jemena - Submission - Compliance Procedures and Guidelines - Draft Guidelines

Authors
Jemena
Content type
Document

John Barone - Submission - Compliance Procedures and Guidelines - Draft Guidelines

Content type
Document

Origin Energy - Submission - Compliance Procedures and Guidelines - Draft Guidelines

Authors
Origin Energy
Content type
Document

Shell Energy - Submission - Compliance Procedures and Guidelines - Draft Guidelines

Authors
Shell Energy
Content type
Document

Stakeholder forum

The AER hosted a virtual public information session on 26 March 2024. The session provided an overview of the proposed key changes to the Guidelines.