Learn more about the priorities and activities in our consumer energy resources work program which point towards consumers being able to own energy resources and use those resources to consume, store and trade energy as they choose.
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Corporate
View our more recent corporate reports including our Strategic Plan, Annual Reports and our latest organisation structure.
Submissions
View our list of submissions we have made to other energy market bodies and organisations that contribute to the development of Australia's energy system.
Compliance reports
View our latest compliance and enforcement activities that contribute to building trust and consumer confidence in Australia’s energy system.
Performance reports
View our latest energy market performance reports informing policy makers, participants and the community about efficiency and effectiveness of the markets.
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Retail energy market performance update for Quarter 3 2024–25
The AER published retail energy market performance data for Q3 2024–25
Type
Performance reports
AEMC rule change – Improving the NEM access standards – Package 2
On 9 June 2025, the AER made a submission on the AEMC Improving the NEM access standards – Package 2 consultation paper.
Type
Submissions
Assessment of the Customer Service Incentive Scheme (CSIS) 2023-24
The AER is responsible for assessing the annual Customer Service Incentive Scheme (CSIS) performance of the electricity Distribution Network Service Providers.
Type
Compliance reports
AER Methods of Payment research
The AER commissioned a survey to understand how Australian households pay their energy bills, particularly households experiencing financial stress.
Type
Corporate reports
Parliament of NSW inquiry into Infrastructure for electric and alternative energy source vehicles in NSW
On 30 May 2005, the AER made a submission to the Parliament of NSW inquiry into Infrastructure for electric and alternative energy source vehicles in NSW.
Type
Submissions
Victorian electricity distributors' fire start reports for the July 2023–June 2024 reporting period
The Victorian Government F-factor scheme provides incentives to Victorian electricity distribution businesses to minimise fire starts within their networks.
Type
Performance reports
Powershop Australia Pty Ltd: Alleged breaches of the National Energy Retail Rules
Powershop has paid eight infringement notices totalling $542,400 issued by the AER for alleged breaches of its life support obligations under the Retail Rules.
Type
Compliance reports
Section 37 decision for retailers re-using plan names
The AER made a decision under section 37 of the Better Bills Guideline for all retailers who re-use plan names.
Type
Compliance reports
AER informs retailers about enforcement outcomes and compliance expectations regarding hardship obligations
Letter to retailers to inform them of enforcement outcomes and remind them of their obligations concerning identification and treatment of hardship customers.
Type
Compliance reports