| Milestone | Date* |
|---|---|
| Publish issues paper | 10 July 2023 |
| Online stakeholder forum | 20 July 2023 |
| Submissions due for issues paper | 7 August 2023 |
| Publish draft instrument | 20 February 2024 |
| Online stakeholder forum | 27 February 2024 |
| Stakeholder workshops | March 2024 |
| Submissions due for draft Guidelines | 19 March 2024 |
| Final instrument published | 28 August 2024 |
| Implementation date | 1 July 2025 |
Indicative timetable
Issues paper
On 10 July 2023 the AER published its issues paper on the Guidelines.
AER - Issues paper - Retail performance reporting procedures and guidelines (2023 update) - 10 July 2023
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Submissions
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We invited parties to make written submissions on the issues paper. Submissions closed on 7 August 2023. 20 written submissions were received and published.
AEC - Submission - Retail Guidelines review issues paper - Aug 2023
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AGL - Submission - Retail Guidelines review issues paper - Aug 2023
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Alinta Energy - Submission - Retail Guidelines review issues paper - Aug 2023
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ANU - Submission - Retail Guidelines review issues paper - Aug 2023
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Aurora Energy - Submission - Retail Guidelines review issues paper - Aug 2023
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ECA - Submission - Retail Guidelines review issues paper - Aug 2023
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Energy Locals - Submission - Retail Guidelines review issues paper - Aug 2023
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Energy Queensland - Submission - Retail Guidelines review issues paper - Aug 2023
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EnergyAustralia - Submission - Retail Guidelines review issues paper - Aug 2023
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EWON_EWOQ_EWOSA - Joint Submission - Retail Guidelines review issues paper - Aug 2023
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ICAN - Submission - Retail Guidelines review issues paper - Aug 2023
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Momentum Energy - Submission - Retail Guidelines review issues paper - Aug 2023
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Origin Energy - Submission - Retail Guidelines review issues paper - Aug 2023
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Pacific Blue - Submission - Retail Guidelines review issues paper - Aug 2023
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PIAC - Submission - Retail Guidelines review issues paper - Aug 2023
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Red and Lumo Energy - Submission - Retail Guidelines review issues paper - Aug 2023
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SACOSS - Submission - Retail Guidelines review issues paper - Aug 2023
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Shell Energy - Submission - Retail Guidelines review issues paper - Aug 2023
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Simply Energy - Submission - Retail Guidelines review issues paper - Aug 2023
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Zen Energy - Submission - Retail Guidelines review issues paper - Aug 2023
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Stakeholder forum
Stakeholders are invited to join a virtual public information session hosted by the AER on 20 July 2023 from 11 am to 12:30 pm AEST.
Please register your interest to join by emailing your name, organisation and email address to MarketPerformance
aer [dot] gov [dot] au (MarketPerformance[at]aer[dot]gov[dot]au) by close of business 18 July 2023.