Results
3205 result(s), displaying 253 to 264
AER has written to retailers to outline expectations regarding HelpPay
The AER has written to retailers to outline expectations regarding HelpPay.
Type
Compliance reports
AER has written to retailers to outline expectations regarding Buy Now, Pay Later services
The AER has written to retailers to outline expectations regarding Buy Now, Pay Later (BNPL) services.
Type
Compliance reports
Better Bills Guideline: AER decision on application for additional messages - Simply Energy (May 2024)
The AER has considered an application from Simply Energy (now known as ENGIE) to include additional messages, not required by the Better Bills Guideline, among Tier 1 information (or on the front page) on their customer bills.
Type
Compliance reports
AER Organisation structure
A chart outlining the organisation structure of the AER.
Type
Corporate reports
AER Board Charter
This Charter applies to all members of the AER Board and covers Board roles, responsibilities, Board meeting conduct and more.
Type
Corporate reports
DCCEEW consultation - Amending the NEL to provide AEMO and industry participants an authorisation to manage system works
On 17 May 2024, the AER made a submission on the DCCEEW consultation paper on Amending the NEL to provide AEMO and industry participants an authorisation to manage system works.
Type
Submissions
Prices above $5,000/MWh - January to March 2024
The AER has reported on high electricity prices in the National Energy Market over January, February and March 2024.
Type
Performance reports
Assessment of Customer Service Incentive Scheme 2022–23
The AER is responsible for assessing the annual Customer Service Incentive Scheme (CSIS) performance of the electricity Distribution Network Service Providers (DNSPs).
Type
Compliance reports
Ergon Energy: alleged breaches of the life support obligations
Ergon Energy has paid two infringement notices totalling $135,600 issued by the AER.
Type
Compliance reports
AEMC rule change - Unlocking CER benefits through flexible trading
On 8 December 2022, the AEMC initiated the AEMO's rule change request that aims to unlock consumer energy resources benefits through flexible trading.
Type
Submissions
DCCEEW consultation - Electricity and energy sector plan
On 26 April 2024, the AER made a submission on the DCCEEW discussion paper on the Electricity and energy sector plan.
Type
Submissions
AER has written to retailers to outline expectations on notifying customers of variations to electricity tariffs and charges
Letter to retailers to remind them of their obligations in relation to notifying customers of variations to electricity tariffs and charges.
Type
Compliance reports