Overview

Initiation
Draft decision
Final decision
Update

Guideline

The AER released its final Consumer engagement guideline for network service providers and accompanying explanatory statement.

AER factsheet - Consumer engagement guideline for network service providers - November 2013 View details

AER factsheet - Consumer engagement guideline for network service providers - November 2013.pdf
PDF (248.24KB)
AER factsheet - Consumer engagement guideline for network service providers - November 2013.docx
DOCX (86.43KB)
Authors
AER
Document

AER - Consumer engagement guideline for network service providers - Explanatory Statement - November 2013 View details

AER - Consumer engagement guideline for network service providers - Explanatory Statement - November 2013_0.docx
DOCX (1.36MB)
AER - Consumer engagement guideline for network service providers - Explanatory Statement - November 2013_0.pdf
PDF (703.94KB)
Authors
AER
Document

AER - Consumer engagement guideline for network service providers - November 2013 View details

AER - Consumer engagement guideline for network service providers - November 2013.docx
DOCX (261.9KB)
AER - Consumer engagement guideline for network service providers - November 2013.pdf
PDF (255.36KB)
Authors
AER
Document